Construction of E-Government Performance Management in the Angle of Service Government

Abstract:

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The performance management of e-government is crucial for e-government construction which can realize the orientation function to directly influence the e-government constructing level. This paper attempts to build e-government performance management system in view of service-oriented government from micro and macro perspective, to enhance its service quality and public satisfaction. This paper defines performance management and e-government performance management system in view of service government, in this basis, build e-government performance management system in view of service government from the perspective of the macro and micro system, meanwhile in order to establish e-government performance management system comprehensively, the article finally stated the problems we should pay attention to when building performance management system. The article builds the macro model of e-government performance management system, and also built the static of five system and dynamic system of PDCA cycle system in micro-system.

Info:

Periodical:

Edited by:

Dongye Sun, Wen-Pei Sung and Ran Chen

Pages:

1957-1960

DOI:

10.4028/www.scientific.net/AMM.121-126.1957

Citation:

X. L. Hu "Construction of E-Government Performance Management in the Angle of Service Government", Applied Mechanics and Materials, Vols. 121-126, pp. 1957-1960, 2012

Online since:

October 2011

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Price:

$35.00

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