The Research on Correlation among Ei, OCB and Performance

Abstract:

Emotional intelligence is an important issue which has been concerned by the Psychologies and foreign business management in recent years. Emotional intelligence is a capability, is one kind of potential to create profit. But, as we know, capability itself doesnt create values directly, creating values needs to act. So it is important to research on what the relationship between emotional intelligence and performance is. This paper adds citizenship behavior variable as modulation in order to find the mechanism that EI influences performance. Through empirical research, we find that citizenship behavior is mediator between EI and performance. This solution is important value to propel management theory and to guide concrete practice.

• Periodical: Applied Mechanics and Materials (Volumes 411-414)
• Pages: 2496-2500
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.411-414.2496
• Online since: September 2013
• Authors: Zhan Jun Mei, Qing Hai Ma, Xin Xin Shen
• Keywords: EI, OCB, Performance

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