The Performance Measurement of Supply Chain Management (SCM) in Malaysian Infrastructure Project

Abstract:

The infrastructure project is a great challenge to the key player due it volume and complexity. The problem facing by most of infrastructure project in term of management aspect, such as management conflict and unsatisfied output becomes an obstacle to fulfill the government strategy mainly Malaysia. Supply Chain Management (SCM) is viewed as a strategic tool to tackle that issue but there is a lack of comprehensive view of SCM concept and lack of reliable measure which contribute to improper guideline to the practice of SCM. Due to that this paper aims to identify reliable performance measure of SCM through perception of key player in infrastructure project. The indicator for performance measure of SCM is based on survey that carried out on 116 key players of Malaysian Infrastructure Project. Statistical techniques were used to form, verify and test the reliability of the questionnaire. The conceptual classification of the previous literature review and justification of experts during the pilot study proposed six (6) indicators for measuring performance of supply chain management (SCM). However, in this study five (5) indicators have been identified, namely Information Dissemination, Management, Leadership, Relationship Development, Customer Management and Activities Sequences. Hence this measure could be used to evaluating and control the performance of supply chain and as a guidance for a new initiatives to improve and develop supply chain.

• Periodical: Applied Mechanics and Materials (Volume 567)
• Pages: 642-647
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.567.642
• Online since: June 2014
• Authors: Mohamad Razali Abd Wahab*, Hayroman Ahmad
• Keywords: Dimension, Infrastructure, Performance Measurement, Supply Chain Management

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