An Empirical Study on Post-Adoption Behavior of Information Technologies for Health Care Management: A View of Big Five Personality

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Nowadays, health care management is driven by informationization and information technologies are widely used in various types of hospitals. Doctors and nurses are the direct users of information technologies for health care management (ITHCM), as well as the most critical prerequisites in ITHCM implementation. Their acceptance and use of ITHCM can significantly promote hospital performance and enhance core competitiveness. However, different people have different attitude, values and motivation on ITHCM. These factors not only affect employee’s behavior in ITHCM adoption, but also their continued use behavior of ITHCM. Based on the Big Five personality as well as real-world healthcare situation in China, we investigated the impacting factors of ITHCM continuing use, and built ITHCM Continuing Use Model based on personality. We conducted an empirical study to verify the related hypothesis. The results show that Big Five personality affect the willingness of ITHCM continuing use through perceived ease of use and perceived usefulness.

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1106-1114

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September 2014

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© 2014 Trans Tech Publications Ltd. All Rights Reserved

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