Design of E-Commerce Logistics Enterprise CRM System

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CRM plays an important role in the e-commerce logistics. The paper firstly introduces the significance of CRM to e-commerce logistics enterprises, and secondly describes the system requirement analysis, and then proposes the design of the system architecture and database which can build the foundation for the following system development.

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1123-1126

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September 2014

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© 2014 Trans Tech Publications Ltd. All Rights Reserved

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