Design of Portal for Improvement Controlling Sales Channel

Abstract:

This paper presents design of portal that improves controlling of sales channel at initial conditions. The customer needed to display key performance indicators on the portal and thus significantly improve the efficiency of business processes after the deployment of Microsoft Dynamics CRM 2011. The aim of this paper is to choose appropriate technology to create a portal and design possible architecture of solution. Microsoft Dynamics CRM 2011 with Web Application Microsoft SharePoint platform provide a solution for process control of business processes in company that is primarily offered like as the best solution. On the other hand, we found the possibility of open source content management system DotNetNuke, which meets customer's requirements and therefore, there is a possibility to reduce financial costs when selecting this system. Finally, we evaluated considered technologies, prepared more price variations of architecture and compared advantages and disadvantages of these variations.

• Periodical: Applied Mechanics and Materials (Volume 693)
• Pages: 445-450
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.693.445
• Online since: December 2014
• Authors: Matus Peci, Pavel Važan, Vladimir Surka
• Keywords: DotNetNuke, Integration, Microsoft Dynamics CRM, Microsoft SharePoint

References

[1] Microsoft Dynamics CRM. 2013. Retrieved from http: /www. dynamica. cz/microsoft-dynamics-crm/microsoft-dynamics-crm-popis.

DOI: 10.1007/978-1-4302-1605-6_2

[2] Microsoft SharePoint. 2011. Retrieved from http: /sharepoint. microsoft. com/sk-sk/product/capabilities/Pages/default. aspx.

[3] Dashboards in Microsoft Dynamics CRM 2011. 2012. Retrieved from http: /www. crmsoftwareblog. com/2011/01/dashboards-in-microsoft-dynamics-crm-(2011).

[4] PECI, M., 2012, Design of the portal for controlling sales channel. Diploma thesis MTF STU, Trnava.