Performance Improvement Using Simulation and Line Balancing; Application in Departure Terminal at Airport

Abstract:

Evaluation of service at the airport is important for the passenger satisfaction. Based on the evaluation results, the management of the airport can decide what can be done to improve the system. In this research, we have evaluated and improved the performance of the departure terminal system at Soekarno-Hatta International Airport using simulation and line balancing methods. There are several steps in the research: evaluating the performance of existing system using simulation method: optimizing the system using line balancing and simulation methods: and analysing the results of the optimization process. The results show that the performance of the optimization process can decrease passenger processing and waiting time. We conclude that line balancing and simulation methods can be utilized to optimize the system of the departure terminal at the airport.

• Periodical: Applied Mechanics and Materials (Volumes 799-800)
• Pages: 1403-1409
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.799-800.1403
• Online since: October 2015
• Authors: Dimas Novrisal, N. Hamani, A. Elmhamedi, Tresna P. Soemardi
• Keywords: Line Balancing, Performance, Simulation

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DOI: 10.1109/ieem.2013.6962482

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