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Redesign for an Effective Website Interface Based on Cognitive Walkthrough and Eye-Tracking to Improve Usability (Case Study: SIAKAD Universitas Trunojoyo Madura)

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Abstract:

The User Interface (UI) plays a critical role in usability. The usability of an information system focuses on how easy the system is to use and its effectiveness. This study aims to redesign the website interface of the academic information system of Universitas Trunojoyo Madura (SIAKAD-UTM). The cognitive walkthrough and eye-tracking analysis methods are proposed to assess the usability before and after improvement. The activities evaluated included the login page (task-1), course information (task-2), study plan card (task-3), study result card (task-4), and transcript (task-5). Thirty-nine students from the Faculty of Engineering participated. The study, based on McNemar's test, shows no difference in the success rate across the entire task. The error indicator did not show any improvement in tasks 2 to 5; however, there was evidence of progress in task 1. In addition, the Wilcoxon test indicated improvements in login activities (task-1), course information (task-2), and study result cards (task-4), although there was no increase in performance in study plan card activities (task-3) or transcripts (task-5). These results indicate that the redesign of UI SIAKAD UTM was effective.

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Periodical:

Engineering Headway (Volume 38)

Pages:

141-150

DOI:

https://doi.org/10.4028/p-4ABm49

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Online since:

June 2026

Authors:

Nachnul Ansori*, Diana Nur Hanifah, Ida Lumintu

Keywords:

Academic Information System, Cognitive Walkthrough, Eye-Tracking, Redesign, Usability

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© 2026 Trans Tech Publications Ltd. All Rights Reserved

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* - Corresponding Author

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