Investigation on Ergonomics Awareness among Video Display Unit Users - A Case Study among Office Workers in UPNM

Article Preview

Abstract:

Office ergonomics has been emphasized in many industries and organizations. Health problems such as musculoskeletal disorders and repetitive syndrome injuries are commonly reported by office workers worldwide. The aim of this study is to evaluate the level of awareness and understanding of ergonomics among a local institute of higher learning office workers who use computers every day in their work. Secondly is to identify suitable ergonomics intervention programs for the workers. Survey questionnaires were developed as online survey and the link was emailed to all staff. However, questionnaire in hardcopies were also prepared and manually distributed to all the different departments in UPNM such as the Registrar, Bursary, HEPA, Library, Publisher, as well as Centres and Faculties. The number respondents were 50 out of 120 staffs and 62% of the respondents were female. Questionnaires were divided into sections to get information on the demographic background, to evaluate the level of awareness regarding ergonomics, to determine ergonomics trainings or exposures experienced, to investigate any problems related to health problems or discomfort and workstations as well as physiological and psychological complaints. The hyphothesis that the Universitys workers have very little knowledge regarding office ergonomics and yet some of them have already experience work-related musculoskeletal disorders was found to be true. The result shows that the current level of ergonomics awareness in UPNM could be considered as at the beginner level. Fifty six presents of the respondents in the first instance relate ergonomics to health, back pain and work-related injuries separately. More than 50% reported moderate pain and soreness at various parts of their body. Therefore, the next step of ergonomics intervention that could be introduced is to educate them through educational tools and expert talks.

You have full access to the following eBook

Info:

* - Corresponding Author

[1] J. Sillanpaa, S. Huikko, M. Nuberg, P. Kivi, P. Laippala & J. Uitti. 2003. Effect of work with visual display units on musculo-skeletal disorders in the office environment. Occup. Med. 53(7): 443-451.

DOI: 10.1093/occmed/kqg120

Google Scholar

[2] B. Bidasse, J.D. McGlothlin, A. Goh, R.G. Feyen & J.W. Barany. 2010. Limited economic evaluation to assess the effectiveness of a university-wide office ergonomics program. Applied Ergonomics 41: 417-427.

DOI: 10.1016/j.apergo.2009.09.005

Google Scholar

[3] P. Pillastrini, R. Mugnai, L. Bertozzi, S. Costi et al. 2010. Effectiveness of an ergonomic intervention on work-related posture and low back pain in video display terminal operators: a 3 year cross-over trial. Applied Ergonomics 41: 436-443.

DOI: 10.1016/j.apergo.2009.09.008

Google Scholar

[4] S. Banerjee. 1962. Studies on Energy Metabolism. Indian Council of Medical Research. New Delhi. Special Report. 43: 1-31.

Google Scholar

[5] R.N. Sen 1984. Application of ergonomics to industrially developing countries. Ergonomics. 27: 1021-1033.

Google Scholar

[6] NIOSH, www. niosh. org. my.

Google Scholar

[7] Z.M. Makhbul, and D. Idrus. 2009. Work stress issues in Malaysia. Malaysia Labour Review. 3(2): 13-26.

Google Scholar

[8] S.A. Mustafa, S. Kamaruddin, Z. Othman and M. Mokhtar. 2009. Ergonomics awareness and identifying frequently used ergonomics programs in manufacturing industries using quality function deployment. American Journal of Scientific Research. Issue 3: 51-66.

Google Scholar

[9] B.M. Deros, D. Mohamed, A.R. Ismail, O.W. Soon, K.C. Lee & M.S. Nordin. 2009. Recommended chair and work surfaces dimensions of VDT tasks for Malaysian citizens. European Journal of Scientific Research. 34(2): 156-167.

Google Scholar

[10] P.H.P. Yeow and R.N. Sen. 2002. The promoters of ergonomics in industrially developing countries (IDCs) their work and challenges. Proceedings of 3rd CybErg 2002: The third international Cyberspace Conference and Ergonomics. In Thatcher, A., Fisher, J. and Miller, K. The International Ergonomics Association Press, University of the Witwatersrand, Johannesberg : 18-30.

DOI: 10.1016/j.ergon.2004.08.002

Google Scholar

[11] N.A. Samsuddin and D.D.I. Daruis. 2013. A study of musculoskeletal disorders among visual display terminal workers. International Conference on Ergonomics, Kuala Lumpur.

DOI: 10.4028/www.scientific.net/aef.10.300

Google Scholar

[12] OSHA 3092. 1997 (Revised). Working safely with video display terminals. US Department of Labor.

Google Scholar