Product Improvement with Quality Function Deployment (QFD) Technique

Hatice Camgoz-Akdag; Selim Zaim; Mehmet F. Acar; Omer F. Demirel; Ahmet Ataman

doi:10.4028/www.scientific.net/AMR.445.1058

Paper Titles

Modeling the Hydrodynamic Lubrication Function of Scrapings in Machine Tool Slideways
p.1035

An Investigation of Lateral Surface Hardness and Related Cutting Forces in One-Directional Ultrasonic-Vibration Assisted Turning
p.1041

Failure Analysis of Heavy Industrial Gas Turbine Engine First Stage Nozzel Guide Vane
p.1047

IC Tomography and Infrared Tomography Techniques to Monitor Defect Sites in Palm Tree Trunks
p.1053

Product Improvement with Quality Function Deployment (QFD) Technique
p.1058

Correlating Strain and Acoustic Emission Signals of Metallic Component Using Global Signal Statistical Approach
p.1064

Investigation of Rotation Elastic Boundary Condition on the Pull-In Instability of Electrostatic Torsional Actuators
p.1070

Martensitic Phase Transformations in CuAlNi Shape Memory Alloys
p.1076

Investigation of the Dynamic Behaviors of Cranes under Seismic Effects with Theoretical and Experimental Study
p.1082

HomeAdvanced Materials ResearchAdvanced Materials Research Vol. 445Product Improvement with Quality Function...

Product Improvement with Quality Function Deployment (QFD) Technique

Abstract:

The purpose of this paper is to improve a new part for the natural gas sector using Quality Function Deployment (QFD) technique. QFD methodology was chosen for the product improvement process at IGDAS (Istanbul natural gas distribution company), the biggest natural gas distribution firm in Turkey. Experts from engineers were selected to determine customer expectations. Application of QFD to pipe strangling equipment is described step by step. The results show that when developing a new product or improving a product both customer expectations and product requirements are evaluated at the same time pleasing both parties for a successful result.

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Periodical:

Advanced Materials Research (Volume 445)

Pages:

1058-1063

DOI:

https://doi.org/10.4028/www.scientific.net/AMR.445.1058

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Online since:

January 2012

Authors:

Hatice Camgoz-Akdag, Selim Zaim, Mehmet F. Acar, Omer F. Demirel, Ahmet Ataman

Keywords:

Customer Expectation, New Product Development (NPD), QFD, Quality

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